SAVE THE DATE

Vitur Forum Madrid

Thursday, September 25th
Colegio de Ingenieros de Caminos, Canales y Puertos de Madrid (Association of Civil Engineers of Madrid)

Vitur Forum regresó para consolidarse como el epicentro del futuro del Flexible Accommodation in Madrid.
Este encuentro de carácter local, organizado por Vitur, reuniró a profesionales, operadores de alojamientos de corta y media estancia, representantes de las distintas verticales del sector, plataformas, inversores y organismos reguladores en una jornada de alto nivel, diseñada para anticipar y resolver los retos que afronta nuestro sector.
PRÓXIMO EVENTO ◆ VITUR FORUM SEVILLA ◆
Vitur Forum Madrid 2025 venue

Colegio de Ingenieros de Caminos, Canales y Puertos de Madrid (Association of Civil Engineers of Madrid)

42 Almagro street, 29012 Madrid

College of Civil Engineers of Madrid Calle Almagro 42, 28010 Madrid
Date
september 25th 2025

Como antesala al evento, se celebraró la Sector Leaders DinnerThe event will be a cocktail dinner that will bring together institutions, investors and the most influential operators in the sector.

Un encuentro con los que marcan el pulso de la industria, que sirvió de contexto idóneo para estrechar vínculos antes de la jornada oficial.

Venue Cocktail dinner:
Castellana 6
Paseo de la Castellana 6, 28046 Madrid
Date
24 September 2025
About VITUR Forum Madrid
On November 27th, 2024, we hosted the inaugural Vitur Forum Madrid at the Castellana 61 Meeting Place. The event was a resounding success, drawing more than 200 leaders and companies from the Flexible Accommodation sector.
Attendees were able to make valuable connections, share knowledge and enjoy inspiring presentations.
Agenda

Subject to changes

September 24th

21:00 - 23:30
Networking Cocktail Reception

Engage with leading figures and the foremost experts in the Flexible Accommodation sector in a professional yet relaxed atmosphere.

Location: Castellana 6.

September 25th

9:00 - 9:20
Registration and Accreditation Collection
9:20 - 9:25
Welcome

Carlos Pérez-Lanzacfounder Vitur

9:25 - 9:35
STAYALLIANCE:

Asier PeredaChairman of StayAlliance

The new National Association of Short and Mid-Stay Accommodation Professionals

Presentation of sectoral data

9:35 - 10:05
REGULATIONThe Single Registry and other regulatory changes affecting Flex.

MODERATOR: Marian MuroExecutive Director at Apartur Barcelona

10:05 - 10:35
SHORT SEASON OPERATORS: Technology challenges in flex asset management.

MODERATOR: José RuizExecutive Director at Icnea

10:35 - 10:45
PRICELABS DATA: Analysis and evolution of the Short and Medium Stay market

Leonardo Reyes-GonzálezSenior Consultant in Pricelabs

10:45 - 11:25
Coffee break

Social agenda and networking

11:25 - 11:55
LUXURY OPERATORS: Exclusivity and Profitability: The Vision of Luxury Operators

MODERATOR: Gema Alfaropartner in Alfaro Manrique Atelier

11:55 - 12:25
FLEX INVESTMENT: Flex Living: From Emerging Trend to Institutional Asset

MODERATOR: Borja SierraExecutive Vice President of Savills Spain and LATAM President

12:25 - 12:35
CBRE REPORT: Flex Living in Spain: Current situation and trends

Laura PelaezAssociate Director of Living at CBRE

12:35 - 13:05
CORPORATE ACCOMMODATION - HALF STAY: From Hotel to Home: The Transformation of Corporate and Mid-Stay Accommodation

MODERATOR: Aleix from CastellarCommercial Executive Director and Co-Founder at Apartool

13:05 - 13:35
BRANDED RESIDENCES: Brand and asset: Feedback and value generation.

MODERATOR: Jesús Rodríguez MasedaPresident of Branded Residences Monitor

13:35 - 14:05
REGULATIONLegal considerations for a Flexible Accommodation project.
  • Jaime Díaz de BustamantePartner in Gómez-Acebo & Pombo
  • Antón de la Rica, Co-Chief Executive Officer in Lìbere
  • Nicolás López, Managing Director and founder at The Residential Club.
Rapporteur: Carlos Pérez-Lanzac de Lorcafounder of Vitur.
14:05 - 14:15
Event Close

Carlos Pérez-Lanzacfounder Vitur

14:15 - 15:30
Social program. Spanish Wine Reception

Social agenda and networking

9:40 - 10:15
INSTITUTIONAL PANEL: "REGULATORY FRAMEWORK FOR FLEXIBLE HOUSING".

This panel will address the current regulatory framework governing the Flexible Accommodation sector in the Community of Madrid, in a context where tourism and new types of accommodation demand greater flexibility and constant updating. With recent changes in regulations to regulate supply, the panel will discuss how these policies impact on competitiveness and balance in the market.

The roundtable will bring together experts in tourism legislation and institutional representatives to explore how new regulations may affect the sustainability of the sector.

Speakers

Moderator: Pablo Vera AntónSenior Director of Public Policy and Regulatory Affairs at Kreab Spain.

10:15 - 10:25
Roomonitor Keynote: "Optimisation, control and customer experience in Flex Living".

Roomonitor will help us understand how to achieve a good guest experience by having control of the properties and the security that everything will be managed. We work in a 24/7 industry where at every moment the guest must be taken care of and where we must also know what is going on in the property while maintaining a balance between the experience and the operational and coexistence. Technology and human resources help every day to improve these aspects.

Rapporteur: Gabriel PérezHead of Sales & Partnerships at Roomonitor & Head of Public Relations weRespect.

11:15 - 12:00
Coffee break

Relax and enjoy a coffee while networking with other professionals in the sector.

13:30 - 14:05
REGULATORY AND URBAN PLANNING PANEL: "DEFINING A SUSTAINABLE CITY MODEL".

This panel will address how Madrid is transforming its urban model to create a city that is more sustainable and adaptable to the needs of its inhabitants. At the centre of the debate will be the recent regulations that promote new land uses. The new urban planning model proposed by the Community of Madrid, focused on sustainability, will be explored in detail, highlighting its challenges and the opportunities it offers to make the city more liveable and ecologically responsible.

Speakers:

Moderator: Susana RodríguezCommercial Director and Responsible for Residential and Alternative Accommodation at Savills.

14:05 - 14:15
Closing Vitur Forum Madrid
14:15 - 15:30
SPANISH SOCIAL WINE

Continue to enjoy networking and generating leads and business opportunities for your accommodation business.

Ponentes de esta edición
Experts who shared their knowledge and experience during the event
¿Por qué no puedes faltar al próximo?

Companies, institutions and property managers in one place to exchange ideas, network and discuss the future of the Flexible Accommodation industry in Madrid.

Spaces for networking, visibility and positioning

Three spaces, main auditorium, exhibition area and outdoor patio, designed to maximise fluid dialogue, networking and partnership building.

A strategic forum at the most decisive moment for the sector

Agenda focused on the regulatory future and the transformations in demand that are redefining the rules of the game. Monographic sessions on the latest developments in technology and innovation. Key speakers who will discuss how to turn new regulations, trends and challenges in the sector into business opportunities.

In Madrid, institutional centre and media spotlight

A key scenario for the sector, guaranteeing direct access to decision-makers, regulators and key players in tourism and urban planning policy.

Empresas que asistieron
Empresas líderes del sector que estuvieron en Vitur Forum Madrid 2025

With the collaboration of:

Main Sponsor:

SPONSORS:

Platinum

Partners

Mediapartner

Exhibitors
Agenda of the last edition

Agenda subject to change.

9:00 - 9:20
Registration and Collection of Documentation
Start your day by registering and picking up your event materials. Use this time to familiarise yourself with the programme and connect with other attendees.
9:20 - 9:40
SECTOR TRENDS PRESENTATION: "THE NEW ERA OF FLEXIBLE ACCOMMODATION".
  • Official welcome to Vitur Forum Madrid.
  • Introduction to the event.
  • Overview of the key issues to be addressed throughout the day.
  • Presentation of sectoral data.

Rapporteur: Carlos Pérez-Lanzac de Lorcafounder of Vitur.

9:40 - 10:15
INSTITUTIONAL PANEL: "REGULATORY FRAMEWORK FOR FLEXIBLE HOUSING".

This panel will address the current regulatory framework governing the Flexible Accommodation sector in the Community of Madrid, in a context where tourism and new types of accommodation demand greater flexibility and constant updating. With recent changes in regulations to regulate supply, the panel will discuss how these policies impact on competitiveness and balance in the market.

The roundtable will bring together experts in tourism legislation and institutional representatives to explore how new regulations may affect the sustainability of the sector.

Speakers

Moderator: Pablo Vera AntónSenior Director of Public Policy and Regulatory Affairs at Kreab Spain.

10:15 - 10:25
Roomonitor Keynote: "Optimisation, control and customer experience in Flex Living".

Roomonitor will help us understand how to achieve a good guest experience by having control of the properties and the security that everything will be managed. We work in a 24/7 industry where at every moment the guest must be taken care of and where we must also know what is going on in the property while maintaining a balance between the experience and the operational and coexistence. Technology and human resources help every day to improve these aspects.

Rapporteur: Gabriel PérezHead of Sales & Partnerships at Roomonitor & Head of Public Relations weRespect.

10:25 - 11:05
OPERATORS' PANEL: "THE BRAND AS A SEAL OF DIFFERENTIATION".

This panel will explore how Flexible Accommodation operators can strengthen their brand identity to stand out in a highly competitive sector. In a market where supply is extensive, differentiation strategies enable managers to align with the specific preferences of their customers, providing personalised and memorable experiences that build loyalty and generate referrals. Success stories will be discussed, from luxury and exclusivity strategies, to local and more affordable experiential offerings, in line with new trends.

Speakers:

Moderator: Gema Alfaro SimónPartner in Alfaro Marique Atelier and Vice-President of IE Real Estate Club.

11:05 - 11:10
Polaroo Keynote: "High Performance Flexible Accommodation: More efficiency and lower costs".

Polaroo will show how technology drives high performance in Flexible Accommodation, optimising the management of supplies and resources. They will present success stories in carbon footprint measurement, control of deterrent clauses and operational cost savings. Thanks to the automation and centralisation of data, managers are able to significantly reduce both their costs and the time spent on administrative tasks, thus improving their competitive advantage.

Rapporteur: Paula GarcésBusiness Manager at Polaroo.

11:10 - 11:15
Keynote Kleaning: "Brand recognition in the user experience".

Kleaning is a company specialising in the creation of personalised welcome kits and amenities for tourist accommodation, offering solutions that improve the guest experience and contribute to their loyalty. Kleaning helps to raise the perception of quality, a key factor in positively influencing ratings and generating greater satisfaction during the guest's stay.

Rapporteur: Quim ArquéFounder and CEO at Kleaning.

11:15 - 12:00
Coffee break

Relax and enjoy a coffee while networking with other professionals in the sector.

12:00 - 12:05
Keynote Ecocleans: "The competitive advantage of outsourcing".

Ecocleans will explore how outsourcing cleaning services in tourist flats can minimise labour liabilities and maximise efficiency. We will focus on the importance of service tailored to check-in/check-out windows and how to ensure quality and control, addressing the challenges and strategies to maintain an excellent guest experience in short-term, high-turnover stays.

Rapporteur: Borja MarcosCEO of Ecocleans.

12:05 - 12:40
OPERATORS PANEL: "MADRID AS A MID-STAY DESTINATION AND CORPORATE ACCOMMODATION".

Madrid is increasingly positioning itself as a benchmark destination for medium-stay travellers, particularly in the corporate sector. The panel will address how Madrid has consolidated this trend and will highlight the region as an attractive hub for international business, while also reinforcing its reputation as a comprehensive destination that combines culture and accessibility in its tourism offer. It will also discuss how the destination is seeking to expand and diversify with a view to capturing more and more of the market with major projects and recognition.

Speakers:

Moderator: Ignacio CarvajalPartner Account Manager - Iberia and Latin America at SilverDoor.

12:40 - 12:45
Keynote Okify: "Smart savings: Optimise and control your costs".

The company specialising in supply management Okify will help us to see how smart savings, through the digitisation of supply management, allow companies to optimise the use of resources, automate processes and reduce costs. Its technological solution offers greater control over expenses and facilitates decision-making based on real-time data, improving operational efficiency and contributing to the sustainability of your accommodation.

Rapporteur: Joan Mallofré, Strategic Partnerships Expansion Manager at Okify.

12:45 - 13:20
REAL ESTATE INVESTMENT PANEL: "ADAPTING INVESTMENT TO NEW DEMAND".

This panel will address how real estate investment in Madrid and Spain is focused on booming segments such as Tourist Accommodation or build-to-rent (BTR). Investors are now looking for properties that not only generate financial returns, but also meet sustainability criteria. This panel will bring together experts to explore how investors can adapt to these new demands and take advantage of opportunities in the real estate market, maximising value through strategies that integrate flexibility and technology.

Speakers:

Moderator: Borja SierraExecutive Vice President of Savills Spain and Latin America.

13:20 - 13:25
Keynote Sutega: "Adapting interior design to Capex: the fine line between success and failure in Living".

This presentation will explore how interior design can be effectively integrated into Capex in Living projects, achieving functional and attractive spaces that optimise investment. Strategies and success stories for balancing creativity and budget, maximising value without compromising design and quality will be discussed.

Rapporteur: Javier MartínezKey Account Manager for Living in Sutega.

13:25 - 13:30
Keynote Pricelabs: "Mapping and selection of high performance zones - The case of Madrid".

This presentation will explore the mapping and identification of high performance zones in the city of Madrid, using an approach based on data intelligence tools, with the aim of establishing strategies for planning, investment and improving the city's competitiveness. Success stories and practical recommendations for maximising the potential of these zones will also be presented.

Rapporteur: Leonardo Reyes-GonzalezSolutions Consultant and Revenue Manager Europe at Pricelabs.

13:30 - 14:05
REGULATORY AND URBAN PLANNING PANEL: "DEFINING A SUSTAINABLE CITY MODEL".

This panel will address how Madrid is transforming its urban model to create a city that is more sustainable and adaptable to the needs of its inhabitants. At the centre of the debate will be the recent regulations that promote new land uses. The new urban planning model proposed by the Community of Madrid, focused on sustainability, will be explored in detail, highlighting its challenges and the opportunities it offers to make the city more liveable and ecologically responsible.

Speakers:

Moderator: Susana RodríguezCommercial Director and Responsible for Residential and Alternative Accommodation at Savills.

14:05 - 14:15
Closing Vitur Forum Madrid
14:15 - 15:30
SPANISH SOCIAL WINE

Continue to enjoy networking and generating leads and business opportunities for your accommodation business.

Companies participating in the last edition
Leading brands in the sector that made the event possible.

Main Sponsors

Executive Sponsors

Exhibitors

With the collaboration of:

Participating companies:

Join Vitur Forum Madrid 2025

Vitur Forum Madrid will provide you with a unique opportunity to connect with the main leaders and operators in the sector at a local level, as well as with the main players in tourism and urban planning policy.

If you are a company, request our collaboration dossier and give visibility to your brand at the industry's benchmark event in Madrid.

I want to attend
I want to participate as an exhibitor/sponsor

What was discussed at Vitur Forum Madrid?

In order to professionalise flexible accommodation and ensure that it is an innovative and sustainable growth sector in Madrid, Vitur prepared an agenda with high-value presentations and networking sessions between the best experts, leaders and companies, to encourage the exchange of ideas and opinions, which will allow the industry to professionalise and develop.

Local regulatory framework

Professionalisation of the sector

Staying at the forefront of new trends and developments

Development and promotion of public-private partnerships

Training and talent recruitment

Adaptability in a sustainable way

What was the experience like?

The event was a half-day event, from 9:00 to 15:30, and featured 5 panels with leaders in Flexible Accommodation.

Attendees were able to see live exclusive presentations of new business developments, panel discussions with all the latest news on the sector, and network with industry professionals and experts.

14
Talks
5
Training hours
5
Lunch & networking
Promotional kit

Access the Vitur Forum Madrid promotional kit. Here you will find everything you need to know about what happened during the event, including logos, official images and press release. Keep up to date with the latest event held by Vitur and help spread the impact of our initiatives.

Download Vitur Forum Madrid key resources
Forum Madrid Logo
Vitur logo
Poster Forum Madrid
Press release
Limited places

Don't miss out! Places for our events are limited and sell out quickly. Secure your place now and be part of an exclusive experience that brings together leaders in the travel industry. Don't miss this unique opportunity to learn, connect and grow with the best - register today!

Upcoming events

Don't miss our next key appointments if you want to optimise your Flexible Hosting business.

Vitur Forum

Seville

27 November 2025

Join us in Seville for an exclusive half-day event aimed at Andalusian professionals where leaders in the short and medium stay accommodation sector come together to share knowledge and create valuable connections. Enjoy inspiring keynotes, learn about the latest regulatory developments and take advantage of networking opportunities in an iconic Seville venue.

Key event

Vitur Summit 2026

13 and 14 May 2026

Join us for our annual meeting on 13-14 May 2026, the industry's largest networking event. Enjoy inspiring keynotes, innovative workshops and unique opportunities to connect with industry leaders.

Vitur Forum

Madrid

september 25th 2025

We invite you to Madrid for a unique Vitur Forum, where the most influential tourism professionals meet to discuss the latest trends and establish strategic partnerships. Participate in dynamic sessions, hands-on workshops and expand your network in the heart of Spain.